What the official patch confirms

  • Guitar Legend firmware updates were named in the v1.0.009r fix list.
  • MyPod firmware updates were named in the same fix list.
  • The affected build reference for this page is v1.0.009r; a newer patch can change the result.

Safe check order

  1. Confirm the build. Open the game version information and compare it with the official patch announcement.
  2. Name the device. Write down whether the order is for Guitar Legend, MyPod, or another device. Do not assume every firmware-looking prompt has the same cause.
  3. Preserve the save. Keep the original save or a backup before repeating a step that could advance an order.
  4. Re-open the active state. Return to the order, device, inventory, or mail tab that the game currently shows. Check whether the firmware action is still requested.
  5. Retry only the in-game prompt. Do not install real-world firmware or download an untrusted file; this is an in-game state.
  6. Record the symptom. Capture the version, device name, exact prompt, and whether the progress state changes after a reversible reload.

If the update still does not complete

Separate three cases in your notes: the action is unavailable, the action runs but the order remains incomplete, or the action completes but the UI does not refresh. Those states point to different evidence and make a support report more useful.

A current Steam discussion title reports Guitar firmware symptoms after the patch, but a player topic is not proof that every save is affected or that one community workaround is safe. Link the exact report when comparing cases.

Frequently asked questions

Is there one universal firmware button sequence?

Not in the official sources checked for this page. Use the active order and device prompt as the authority for your save.

Should I reinstall anything?

No. This guide concerns an in-game firmware state. Update the game through its normal platform channel and avoid third-party downloads.

What should I include in a report?

Include the game version, device, order or mail state, exact UI wording, platform, display setup, and a screenshot or short video showing the symptom.

For related symptoms, see the full troubleshooting index or return to the device list.

Sources